How do I place an order?

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1. On the homepage, click on your category of choice.

2. Click on an item to view it.

3. Choose your color and size. Then click “Add to cart.”

4. Click on the Cart icon.

5. Check your order and click “CHECK OUT.”

6. Fill in the requested information.

7. Remember to use your discount code if you have one.

8. Select your shipping method.

9. Continue to the payment method.

10. You’ve successfully ordered from our website!

 

 

Payment and Shipping

Most orders are delivered within 15 mins after the order placed. 

Whom should I contact if I want information regarding my shipment?
If your order hasn't  arrived at your home address, contact your local Row Pot office about your order

 

 

Secure Ordering & Payment Options

How can I pay for my order?

We accept major credit/debit cards (Visa, Mastercard, American Express). All payment information entered on our site is confidential and secure

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Is it possible to pay in a currency other than JMD?
No, every payment is executed through bank transactions in JMD. You can change the currency view in the bottom left corner of any screen. This is for your reference only. At checkout, your total will be displayed in JMD.

 

 

Returns & Refunds

 

We want you to have an unforgettable shopping experience.
We also understand that on occasion, we won’t be able to fulfill all your expectations. Accordingly, we accept returns and offer both exchanges and refunds so you can continue to enjoy shopping with us. Please click here to learn more about our Refund Policy. If you’ve successfully canceled your order, you’ll receive a credit to your  debit card or credit card account in 3 to 10 business days

Note that we focus on email communications for all business related to orders. Please don’t request returns or refunds via Facebook, Instagram, other social media, or any other methods.